Frequently asked questions
1- How can I place an order online?
A: Browse our items, select the toys you like, add them to your cart, and proceed to checkout. Enter your address and contact details, and our team will confirm and dispatch your order.
2- What currencies and payment methods do you accept?
A: Prices are listed in USD ($) for stability, and payments are accepted in Syrian Pounds (SYP) based on the daily exchange rate upon delivery or via local transfer (Syriatel Cash, MTN Cash, Al-Haram).
3- Do you deliver to all Syrian governorates?
A: Yes, we offer local delivery within Hama and express shipping across all Syrian governorates via trusted delivery partners.
4-Can I inspect the product upon delivery?
A: Absolutely! You can inspect your item upon delivery to ensure top quality and satisfaction.
How do I place an order?
Browse products, add what you like to your cart, and check out.
How do I track my order?
Use the Track order page with your order number and the phone number you used at checkout, or sign in to your account to see all your orders.
How long does delivery take?
Delivery times depend on your governorate and the store's shipping settings. You'll see an estimate at checkout.
Can I return an item?
Return policies are set by each store.